Shipping Info

This shipping policy, effective April 7, 2025, outlines how orders are processed, dispatched, and delivered for customers both within the United States and internationally. Orders are prepared on regular business days, which run from Monday through Friday, excluding federal holidays. Once an order has been packed and shipped, customers will receive a confirmation email that includes tracking information. This tracking link allows customers to follow the progress of their shipment, although it may take up to forty-eight hours for tracking updates to become visible after the package has been handed over to the carrier.

In situations where an order is split into multiple shipments, customers will receive separate confirmation emails for each package. This ensures that every parcel can be tracked individually, making it easier to stay informed about the status and expected arrival of each item when they are shipped separately.

For customers located within the contiguous United States, standard shipping is offered at no cost, and there is no minimum purchase required to qualify. Delivery for standard shipping typically takes between four and seven business days. Customers who need their orders sooner can choose from faster delivery options available during checkout. Expedited shipping usually arrives within two to four business days, while overnight shipping is intended for next-business-day delivery when orders are placed before 2 PM Eastern Time. The cost for these faster services varies depending on factors such as package size, weight, and delivery location, and will be calculated during the checkout process.

Shipments addressed to PO boxes may require slightly more time to arrive, often extending the delivery window by an additional business day due to the way carriers handle these deliveries. The delivery estimates provided apply specifically to the forty-eight contiguous states. Orders being shipped to locations such as Alaska, Hawaii, or U.S. territories may have different delivery timeframes, which will be displayed at checkout before the order is finalized.

For international customers, standard shipping is also available without charge, though delivery times differ depending on the destination country. Orders shipped to Australia generally arrive within eight to fourteen business days. Deliveries to Canada usually take approximately six to ten business days, and shipments to the United Kingdom follow a similar timeline. For customers within the European Union, estimated delivery dates are calculated based on the specific destination and shown at checkout. For all other countries, delivery timeframes are also determined at checkout, ensuring customers receive accurate estimates before completing their purchase.

International shipments may go through customs inspections once they reach the destination country. Any duties, taxes, or additional fees imposed by local authorities are the responsibility of the customer. In some cases, customers may be able to prepay these charges at checkout by selecting a shipping option that includes duties and taxes. This can help streamline the delivery process and reduce the likelihood of delays caused by customs clearance.

All purchases are processed in the currency displayed at checkout. Customers have the option to adjust their region settings on the website to view prices in their preferred currency, allowing for better clarity and understanding of the total cost before placing an order.

This shipping policy is designed to balance convenience and flexibility, offering free standard delivery options while still providing faster shipping methods for those who require quicker service. For any questions or additional assistance regarding shipping, customers can contact support at dollskillus@outlook.com or call (654)854-9843.